Returns & Exchanges
At Wild Meat Company, we take pride in the quality of our products; however, if you are not entirely satisfied with your purchase, we are here to help you resolve the issue quickly. Due to the perishable nature of our goods, please notify us within 24 hours of delivery regarding any concerns.
Contact Customer Support
Email or call our support team within 24 hours of receiving your order to report any issues, including photographs of the product and packaging if there is damage.
Verification Process
Our quality control team will review your claim and the provided evidence to determine if a return, replacement, or refund is applicable based on our freshness guarantee.
Return Arrangement
If a physical return is required, we will provide a prepaid shipping label or arrange a courier collection to ensure the goods are handled according to food safety standards.
Refund or Replacement
Once your claim is approved, we will process a full refund to your original payment method or dispatch a fresh replacement order at no additional cost to you.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing